Sinusitis and home remedies

Choose Health This New Year! We’ll Sweeten the Deal For You!

Healthcare services on MediBuddy

Look around you and there’s no dearth for the number of hospitals, medical centres and clinics you’ll find for every imaginable medical need. But when you think about walking into one for a consultation, the very choice around you can leave you baffled.  

Who would be the most reliable choice? What about hygiene conditions for lab tests? Does the physician have sufficient experience? Is the hospital close enough for follow-ups? These are among the first few questions that will pop into mind. But what if you could walk into your appointment with all the information you need?

The MediBuddy platform brings together health and wellness services well-aligned with your medical needs. Whether it is outpatient appointments or inpatient procedures that need careful planning, MediBuddy eases the process of making the right choice.

New Year Wellness Goals With MediBuddy

The New Year is always a great time to plan for the year ahead. But do you find it difficult to keep health resolutions? Not when you have the MediBuddy e-Calendar to motivate you every day, all year long! The calendar helps you understand your body’s needs and has new wellness goals set out for you every month. Want to know more? You can download the MediBuddy e-Calendar right here.

Once you identify your health objectives, the next place to look should be the MediBuddy website. From easy access to your health benefits to a range of health services for your everyday wellness, you’ll find all you need in the website. Find below a quick guide to healthcare services available on MediBuddy.

When you visit the website, we want to make sure you have the best experience there. So what better than discounts and special offers to go with your preferred services? MediBuddy has special New Year discounts on health and wellness services waiting for you!

So make the best of the New Year, right from the start.

Up to 72% Off on Health Check Packages Up to 25% Off on First-Time

Pharmacy Orders and up to 20% Off on Subsequent Orders

Get INR 100 Cashback on Dental Appointments

What are the services available on MediBuddy?

As you embark on a New Year, no matter what your health goals, we’ve got you covered:

Health Check: Select health check packages, compare and choose between packages to find one that exactly meets your needs.

Medicines: Your family’s medicine needs can be diverse. If you find yourself rushing over to the pharmacy frequently for everyone’s needs, how about a simpler way of bringing home your medicines? You can now order medicines through MediBuddy – with great discounts!

Consultations: Find a specialist close to you from a curated network and schedule an appointment at your convenience. Sounds too good to be true? Try it on MediBuddy!

Home Health Care: Need physiotherapy sessions but just can’t find the time to make it for hospital appointments? Bring the therapist home. Get medical care at home when you or a loved one needs it!

Dental: A wide catalogue of dental experts who specialize in various areas of oral healthcare – find the right dental specialist for your needs, nearest to you, with MediBuddy!

Hospitalization: MediBuddy gives you unprecedented visibility into the indicative cost of care across network hospitals in India to help you plan for inpatient procedures.

Tele Consultation:  Been meaning to talk to a nutritionist to plan your diet? Or have a nagging question about symptoms you are experiencing? Talk to a physician who can guide you. Yes, talk over phone!

Second Opinion: Diagnosis left you feeling queasy? Stop second-guessing and worrying yourself endlessly, get a second opinion to gain a clearer perspective.

Genome Study: Choose from an exhaustive list of packages to understand your health better, right from the DNA level!

Healthcare and wellness needs are based on individual needs and preferences. Avail discounts on a range of
health checks, dental procedures and medicines when you book through MediBuddy.

Manage your health with regular health check-ups!

Whenever we hear about staying healthy and fit our mind never wanders towards visiting a doctor or a hospital. Although, we think about eating healthy and exercising properly but going to a doctor is associated with being sick.

What we should know is visiting our doctor for regular health screening can help us identify risk factors and take timely preventive action and taking this preventive care is an important part of staying healthy.

Preventing diseases and illnesses before they actually appear lead to healthier homes, workplaces, schools and communities so that people can live long, happy and reduce their healthcare costs.

Fast facts:

  • Preventive care such as immunizations and cancer screenings lead to better health and lower health care costs.
  • Preventing diseases increase productivity at work among adults as asthma, high blood pressure, smoking and obesity reduce annual productivity.

What determines the type of tests to be taken?

Your age, current health status, family health history, and lifestyle choices such as diet, physical fitness, smoking and drinking habits determine which particular physical exams and screenings you require and this is determined by your doctor. Some general tests are height and weight measurements, haemoglobin levels, Body max Index (BMI), blood pressure and pulse readings. Sometimes a blood test to identify diabetes, cholesterol, and thyroid levels can also be made a part of the test if you are at a risk.

What are the prerequisites for a health check-up?

If you are heading for a general health check-up, you should know that there is always something beyond the regular paperwork and listed instructions.

  • Do homework on your family health history. Risk of diseases such as heart disease, diabetes, stroke, or cancer can be assessed when you and your doctor know about your family history. Any new conditions or diseases appearing in your close relatives should be mentioned to your doctor. Based on these, you can get specific recommendations to prevent diseases which are likely to affect you. Additional screening tests can be recommended to detect any unknown disease.
  • Make sure you take all health screening tests based on age, general health, family history, and lifestyle which were recommended last time. Ask your doctor if you are due for any vaccinations, follow-up exams, or tests. Some of the tests like Pap test, prostate cancer screening, colon cancer screening, mammogram, sexually transmitted disease screening, tetanus shot, blood pressure check-up, dental check-up, eye check-up, or others tests might be advised.
  • Review your health issues or any existing health problems and make an observation so that you can clearly discuss them with your doctor. Issues like changes in the body, eating habits, sleeping problems, pain, fatigue, menstrual cycle changes, depression, or anxiety should be noted and accurately informed to the doctor so that he could get provide the best guidance.
  • Talk about your future health plans with your doctor. If you are planning for a lifestyle change, taking a specific treatment in future, you doctor should be able to take better decisions regarding your safety and wellness.

Did you know?

 Taking regular health screening tests at the recommended frequency can help you figure out what your body is trying to tell you and help you take preventive action against diseases which might affect you in the future.

Choose from a wide range of discounted health check packges from your trusted healthcare providers on MediBuddy Infiniti!


  1. World Health Organization. Accessed December 24th, 2015.
  2. Centre for Disease Control and Prevention. Accessed December 28th, 2015.
  3. NIH. US National Library of Medicine. Accessed December 28th, 2015.

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Raman’s eCashless Enlightenment!

eCashless for Planned Hospitalization

“These laddus are the best that I have had in a long time!” remarked Dhiren, through a mouthful of the delicious sweet treat. Raman had been blessed with a baby girl, and had brought a truckload of sweets to distribute at his office. After all the buzz of congratulatory messages dimmed down, Raman headed to the cafeteria for a break, along with Dhiren, where they got chatting on the health of his wife and his baby girl.

eCashless for Planned Hospitalization

After a few days, as Dhiren peeked into Raman’s laptop, he saw him do a Google search on – How to submit an insurance reimbursement claim- which exasperated him. “Didn’t you opt for eCashless?” a very puzzled Dhiren asked. Raman stared blankly, and showed him a pile of bills, “Well, I am going to get all my money reimbursed, just going to apply for a reimbursement claim.” This was Dhiren’s face-palm moment. The ever-efficient Raman had not considered eCashless at all! It was time to sit him down and help him understand the difference between eCashless and reimbursement. “Sure Raman, either way you will logically not be spending any money, but what about the time you invest to get your bills cleared? In this day and age, time IS money!” A baffled Raman looked on, “Dhiren, you mean you know of a better and faster way to get my money reimbursed?” “No Raman, I know of a way that can save you money AND time, along with a host of other benefits thrown in!”

Dhiren put an arm around Raman’s shoulder as he escorted him out to the cafeteria. He found a silent nook, ordered for hot cups of delicious tea and began. “Raman, claiming reimbursement for hospitalization may not be a straightforward task as there may be several challenges involved in processing your claim. At times you may be required to submit additional details or documents, and additional information on the procedure in question. And to top it all, the actual processing of the claim begins only after all the documents have been received in full. The time taken during the entire process can be stressful.” Dhiren could locate a spark of curiosity in Raman’s eyes, who had furrowed his brow and tilted his head as he listened. Dhiren recognized Raman’s signature ‘keen-to-know-more’ cue and went on.

“Raman my friend, the key to the most hassle-free cashless hospitalization experience is eCashless! It reduces wait-time for pre-authorization at the hospital by as much as 90%. You can request a provisional pre-authorization from a laptop or a mobile app, choose your preferred room type and get green channelled into your room on the date of admission. These go a long way in improving your experience at the time of hospitalization.”

“And Dhiren, how does this work?” Raman interrupted.  “Coming to that Raman, hold on!” said Dhiren, “All you need to do is log onto the MediBuddy portal or app and raise an eCashless request. Once Medi Assist receives this request, it is forwarded to the chosen hospital. Based on the recommended procedure, the hospital sends the details of the estimated cost of treatment. Once this is received, Medi Assist applies your policy terms and conditions in order to calculate the provisionally approved amount for your cashless treatment. “

“The best part is, you can view this information regarding cost of treatment in advance on MediBuddy. This gives you an idea about the amount you should arrange for the hospitalization and plan your resources accordingly.”

“Wow!” quipped Raman, “and what happens next Dhiren?” Dhiren was happy to see that his friend was impressed, and he went on, “On the day of admission, all you need to do is take the person to the hospital along with an E-card and photo ID and within a few minutes, you get green-channelled into your allotted room.”

Raman, who just a moment ago had excitement written all over his face, suddenly looked sullen. “Oh Dhiren, I think I missed the bus!” “Never mind”, Dhiren said mischievously and winked, “You can use your new-found knowledge when you come to distribute sweets the next time around!” And they guffawed with laughter as the tea spilled from their cups.

eCashless allows you the most hassle-free cashless hospitalization experience. Bid adieu to long hospital queues and stay close to your loved ones when they need you.

Buraa na Maano, Holi Hai!

Holi and Health SafetyHoli, the festival of colours, brings back so many fond memories of our childhood. Remember how our mothers would warn us about safeguarding our eyes? And staying away from those troublesome boys who would smear everyone with those oh-so-difficult-to-remove silver and gold colours?

The kids would have heated debates on which colour should be added into the bucket first, which one for friends, and which ones for the rivals… Teenagers who would stay holed up inside their rooms lest the colours play havoc with their already troubled skin and hair.

And dads couldn’t wait for the kids to first have their share of fun in the early hours before the free flow of special sweets and savouries would begin followed by a hearty family lunch.

Holi and Health

In all, every fond memory of Holi revolves around two elements – choice and health care. Buraa na maano, but we’d like to tell you how you can make your Holi even more enjoyable with your health buddy, MediBuddy. Short of helping you get organic colours, which we strongly recommend that you use, and your mom’s magical recipes, you will find everything else you need on MediBuddy.

Care for your eyes, skin and hair? You will find a specialist doctor who can help you with specific answers that you may seek.

Have a question on managing your medication while you give in to the temptation of the food and sweets around you? Opt for an online consultation with a doctor for some quick tips.

Want a more comprehensive assessment of your health? Choose from a range of health screening packages offered by some of the leading hospitals and medical centres in your city.

And, why lose a minute during your family get together? Opt for doorstep delivery of medicines for the entire family.

Happy Holi, all! May you always be in the pink of health!

Do remember to check out the Offers page on MediBuddy to browse through the special discounts available for you both during the festive season and year round.

The Heart of the Matter

Insurance and Health Benefits on MediBuddy

In our previous blog, we shared the announcement made by the National Pharmaceutical Pricing Authority (NPPA) on the reduction of stent prices by up to 85%, reducing the financial impact of hospitalization on the families of patients undergoing an angioplasty surgery. Here is a follow up.

Cost Reduction in Stents

Recent news articles seem to suggest that hospitals and medical centres are balancing the financial impact of the cost reduction in stents by increasing other charges that are usually involved in an angioplasty surgery. This practice could potentially render the new ruling ineffective, and would not allow the overall benefit of the price reduction to reach the patients.

Effect on Medi Assist Members

Medi Assist members, however, would remain insulated from such situations on account of the exclusive package tariffs contracted by us with our network hospitals. These ailment-specific packages are available at negotiated rates, and when a member chooses a package, the hospitals cannot charge more than the agreed package pricing. Not only does this ensure a hassle-free cashless hospitalization for our member, but also helps them safeguard their sum insured. Corporate decision makers and insurers also benefit from the overall reduction in cost of hospitalization.

Medi Assist currently has negotiated packages for 120 common procedures, which can be availed at 3400+ network hospitals. Importantly, 62% of our network hospitals that offer PTCA (Percutaneous Transluminal Coronary Angioplasty), are covered by our exclusive packages.

Read the detailed note on the NPPA notification in our previous blog here.

So opt for packaged tariffs, protect your sum insured, and be worry-free with Medi Assist! Log on to MediBuddy to understand your health benefits and insurance details better.

Get visibility into your hospitalization expenses, with eCashless!

All of us love surprises, but not when they come wrapped in hospital bills!

When you have planned to utilize your insurance policy to make your hospitalization cashless, there are often times when you are faced with ‘additional expenses’ that you have to pay out of your pocket. Since most of us may not be fully informed of the minute details that make up our insurance policy, there is a chance that we expect a particular cost to be covered by the policy, when in fact it is not.

eCashless bails you out of such painful and ‘unpredictable’ situations when we are caught unawares and are therefore not in a position to bear the costs for non-admissible expenses during hospitalization.  It gives you visibility into the estimated cost of treatment ahead of hospitalization, which means that you can plan your out-of-pocket expenses in advance.

An eCashless request needs to be raised at least 48 hours in advance from the time of hospitalization, and can be availed via the MediBuddy portal and app, from the comfort of your home! Through eCashless, you get a provisional preauthorization based on your insurance policy. You are therefore able to get the estimated cost of treatment based on the coverage as mentioned in your policy, even before you step into the hospital.

eCashless, in essence, enables patient choice, better cost of care, green channel admission, real-time visibility and optimal use of health benefits.

So, don’t remain in the dark regarding your out-of-pocket expenses resulting from your cashless hospitalization. Opt for visibility, choose eCashless on MediBuddy !

How Managed Care helps Optimize Medical Spend

Prashant Jhaveri, Chief Business Officer, Medi Assist recently wrote an article for the Silicon India in which he discussed the concept of Managed Care Organisation (MCO) and its importance in the Indian Healthcare Ecosystem. He also discussed the various techniques deployed by MCOs to promote informed decision making and reduce the overall cost of care for consumers.

The concept of managed care, aimed at reducing the cost of providing quality healthcare, is still in its nascent stage in India. A popular concept in the United States, the need for managed care organizations is perhaps far more acute among developing nations such as India. Medical inflation in India stands at 12-15 percent as against a global average of 6-7 percent. Despite the steep rise in the cost of healthcare, the IRDA Annual Report 2014-2015 indicates that only two percent of the Indian population is covered by individual health insurance policies; and only another four percent are covered under group medical policies. In the absence of any medical cover, the average Indian family today grapples with high out-of-pocket expenses on account of healthcare.

A recent report by FICCI suggests that primary healthcare accounts for over 70 percent of all medical spend and that the per capita spend of urban households on outpatient care is approximately Rs. 4,250 per person, a typical urban family of four adults, therefore, spends an average of Rs. 17,000/- per month on doctor consults, medicines and diagnostic labs. Add to this the inherent lack of transparency within the healthcare ecosystem. While it is, for example, easy for one to compare myriad options, choose and book holidays, travel, stay and so on, consumers do not have such deep visibility into the options available to them when planning their medical spend. Managed Care Organizations (MCO), therefore, have a significant role to play in the Indian healthcare ecosystem. Not only do they bring all the stakeholders of the ecosystem together, they also work towards deploying techniques to promote informed decision making and reduce the overall cost of care for consumers.

MCOs Negotiate Early

Managed care organizations partner with healthcare providers to obtain preferred tariffs and discounts for their members. While the preferred pricing helps increase visibility and footfalls for the provider, it helps reduce the cost of care for the individual. MCOs also deploy various loss control measures to ensure that, in the event of a hospitalization, members are provided most optimal care at the most optimal price point at their chosen network medical centre.

MCOs Tech-enable early

Managed care organizations, which collaborate with all stakeholders in the healthcare ecosystem, are best placed to invest in technology for transformation. Technology allows all stakeholders to come onto a common platform to improve the speed of access and quality of delivery. Our technology platform, MediBuddy, for example, allows hospitals to provide seamless cashless access to inpatient and outpatient services to their patients; it gives insurers and corporate decision makers deep visibility into the performance of their health benefits portfolio; and importantly, it gives every individual member the power to compare, choose, and schedule healthcare services using just their mobile phone from the comfort of their home. The predictive analytics capabilities help decision makers spot trends and make informed product and service delivery decisions for the future.

MCOs Help Plan Early

Planning is the key to optimal decision making. For example, a planned maternity can help the family ensure greater comfort for the mom-to-be and also help the young couple reduce their out of pocket spend by optimally utilizing their health benefits. Similarly, a managed care organization can help senior members planning an elective surgery to opt for cashless hospitalization at a preferred network, at a discounted preferred pricing. Innovations such as e-Cashless allow members to choose their preferred network medical center and obtain a provisional preauthorization using a mobile app for a cashless hospitalization. E-Cashless also gives the family full visibility into the expected cost of treatment, amount covered under their policy and the corresponding out of pocket spend, if any.

MCOs Intervene Early

Fraud and abuse control is critical to the success of any health benefits program. Managed care organizations play a significant role in ensuring that the benefits are availed by genuine beneficiaries and as per the terms and conditions defined by the benefits policy. New-gen MCOs use a combination of technology and professional expertise for risk detection and mitigation. MCOs have been credited with generating significant savings for the industry on account of their diligent interventions. Managed care organizations are poised to play a crucial role in these transformative years of the Indian healthcare industry. With a deep understanding of the often divergent needs of all stakeholders in the industry, technology leadership and an optimistic vision for the future, MCOs are here to bring about disruptive change in how we think about healthcare spend.

Discover MediBuddy, the award-winning self-help platform from Medi Assist that brings together the best of healthcare offered by our curated network of partners for all stakeholders of the ecosystem.

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Medi Assist Forays Into Outpatient Healthcare Delivery With MediBuddy Infiniti

In an interaction with the media persons in Bangalore, Prashant Jhaveri, Chief Business Officer and Satish Gidugu, COO, Medi Assist spoke about the new offering from the organization, MediBuddy Infiniti. This is what Satish had to share:

“What differentiates MediBuddy Infiniti in the market is our curated network of hospitals, clinics, and diagnostic centres. On Infiniti, you will find services offered by partner providers and specialist doctors that Medi Assist members have historically preferred and trusted for their medical needs. Our focus is on showcasing trusted providers rather than merely maximizing the number of listings.”

Scroll down to read the complete article or click here.


The Medi Assist Group, a managed healthcare organization, has launched MediBuddy Infiniti, the country’s first truly integrated online platform for discover, scheduling and management of curated  outpatient services. Infiniti brings together the might of 10,000+ trusted hospitals, diagnostics centres, medical clinics and authorized pharmacy partners in the Medi Assist Network to provide one-stop online platform for personalized outpatient services.

Medi Assist has delivered over 3 lakh health checks, 3 lakh+ outpatient consults and outpatient benefits of over INR 150 crores in the last fiscal.

Addressing media persons in Bangalore, Prashant Jhaveri, Chief Business Officer, Medi Assist said, “Seamless access to quality healthcare through the illness-to-wellness continuum at affordable prices is the need of the hour. We aim to leverage technology, partnerships and the magic of the human touch to deliver informed healthcare decisions to our members.”

Outpatient care is a recurring, and expensive, need for every family. A recent report by FICCI released in December 2015 suggests that primary healthcare accounts for over 70% of all medical spend and pegs the market at around INR 135,000 crores. The per capita spend of urban households on outpatient care is approximately INR 4,250 per person – a typical urban family of four adults, therefore, spends an average of INR 17,000/- per month on doctor consults, medicines and diagnostic labs.

With Infiniti, Medi Assist members will be able to discover, compare and schedule outpatient services of their choice, with a specialist doctor at their preferred network provider, at preferential pricing, on one comprehensive online platform.

Speaking about the latest offering, Satish Gidugu, COO, Medi Assist, said, “What differentiates MediBuddy Infiniti in the market is our curated network of hospitals, clinics, and diagnostic centres. On Infiniti, you will find services offered by partner providers and specialist doctors that Medi Assist members have historically preferred and trusted for their medical needs. Our focus is on showcasing trusted providers rather than merely maximizing the number of listings.”

On MediBuddy Infiniti, Medi Assist members will find an exhaustive listing of OPD services including preventive care packages, health checks for chronic condition management, doctor consults and second opinion services, home healthcare, doorstep pharmacy, and other unique services such as genome mapping and instant doctor connect. Currently covering over 45 cities, Infiniti will grow both in depth of catalogue as well as reach across the country in the months to come.

Medi Assist’ inherent strength is its ability to help members reduce overall spend and convert their transactions into a cashless format. For example, over 50% of all inpatient claims administered are availed by their members in the cashless format.

Satish further added that, “Having worked relentlessly with our partners to simplify access and delivery of inpatient care in a cashless format, it is now time to move outpatient benefits into the cashless realm in a much bigger way. While the discounts offered by our partner providers reduce cost of care, these services can become completely cashless if the OPD expenses are covered under a health insurance policy or a sponsored corporate wellness program administered by Medi Assist.”

Medi Assist receives Leadership Award


Medi Assist received the Leadership Award at the Healthcare Summit held at Jaipur on 23d September 2016. The prestigious award was presented by Shri Faggan Singh Kulaste, Govt.of Rajasthan and was received by Prashant Jhaveri, Head Products and Strategy, Medi Assist.

Tech and Touch Redefine the Future of Healthcare

IIFL-PostIn a recent interview with IIFL, Prashant Jhaveri, Head Products and Strategy, Medi Assist, spoke about how the future of healthcare is being redefined with the use of technology and the role of Medi Assist in making this possible. Here is an excerpt on what he had to share.

“Our award-winning technology platform, MediBuddy, provides a range of tools that empower every stakeholder in the healthcare ecosystem. The MediBuddy portal and mobile app help members access and manage their healthcare needs online, in real-time and on the go.

Hospitals use our MediBuddy+ portal to manage all cashless claims, from origination to settlement, online and in real-time. MediBuddy+ also allows medical centres to manage the booking and scheduling of wellness services, such as health checks, online.

The MIS reporting and analytics capabilities of MediBuddy allow decision makers to make informed choices and effectively manage their healthcare portfolio.”

To read the complete interview, click here.