Medi Assist is India’s largest TPA, committed to delivering informed healthcare decisions to a billion lives, connected by our technology, partnerships and human touch. Through our strong portfolio of group companies, we make a rich continuum of healthcare services available on our award winning platform, MediBuddy. Along with offering health benefits administration services such as cashless claims management, reimbursements, pharmacy benefits, and planned hospitalization, we also enable cashless outpatient services.
Read on to know some interesting facts and figures about Medi Assist:
I. ONE single platform, with the capability to cater to the entire healthcare ecosystem
MediBuddy, the online health insurance benefits portal that binds the healthcare ecosystem together, is the recipient of many prestigious awards, such as the CIO 100 Information Mastermind and the SKOCH Silver Award for Cloud, Mobility and Apps to name a few.
II. Serving 15% of India’s population
With a portfolio that spans group medical covers, public health schemes and retail policies, a Pan India presence and MediBuddy, our tech platform, we have the ability to maximize our reach and assist an increasing number of lives with their health insurance benefits.
III. 5 Lakh+ downloads of MediBuddy app and 26 Lakh+ users on MediBuddy
MediBuddy has digitally revolutionized customer experience by making access to health insurance benefits quick, transparent and seamless. Members across India are discovering the convenience of MediBuddy and are taking charge of their health insurance benefits.
IV. 15,000+ network facilities
We’ve partnered with network hospital, clinics, diagnostic centres and labs across the country in order to offer our members easy access to healthcare whenever they need it.
V. 6,000 corporate customers
We have forged bonds with some of the largest corporates in the country and are the preferred partners for health benefits administration for them, helping them optimize their health insurance benefits portfolio.
VI. 27 Lakh+ claims annually
We process both cashless and reimbursement claims in a hassle-free and timely manner to ensure our customers have the utmost convenience.
VII. 93 Lakh+ self-help requests
The self-help features on MediBuddy, such as eCashless, real-time claims tracking, GPS-based network hospital search, online repository and more are helping members make informed healthcare decisions.
VIII. 4,500+ MAvens – working out of 50+ offices across 21 states
Our strength lies in our diligent workforce, the MAvens, whose endeavour is to continuously deliver and improve upon the services and experience of our customers.
Our wide-spread Pan India presence helps reach every key stakeholder in the healthcare ecosystem.
IX. Discounted packages at 6,300+ hospitals
Through our partnerships with leading and trusted hospitals, we help members enjoy the benefits of re-priced packages for numerous treatments and procedures.
X. 24,000+ conversations everyday
Our members receive timely support from our MAvens in resolution of their queries through a variety of communication channels.