COVID-19 Guidelines and Self-Help Information

Have you tested positive or know anyone who has tested positive  for COVID-19? We’re sure you have a lot of questions in mind with respect to what needs to be done and post testing positive. We’ve included all necessary information in this blog to help you at every step of the way. 

This blog will help you understand what you need to carry if you’re getting hospitalized for COVID-19, what are precautions you need to take post testing positive and before hospitalization and how to keep your family members safe, COVID Do’s and Don’ts to ensure you are healthy and safe at all times and other important points that you need to keep in mind regarding COVID-19 Hospitalization. 

We have also compiled a list of COVID-19 State-wise helpline numbers and Government websites that you can refer to for any latest updates on COVID-19 for relevant States or Union Territories.

Click here to know all guidelines post testing positive for COVID-19

Click here to get the full list of State-wise Government helpline numbers and website 


COVID-19 Do’s & Don’ts


  • Clean your hands by using an alcohol based sanitizer or soap water
  • Cover your mouth and nose while coughing or sneezing with a handkerchief. Dispose the tissue after coughing or sneezing and wash your hands
  • Wear a face mask at public places to keep out any viral particles
  • Maintain a safe distance of at least 1 meter from others
  • Seek immediate medical care if you have fever, cough, or difficulty breathing


  • Avoid sharing utensils, water bottles, and personal hygiene items
  • Keep your non-essential travel plans to a  minimum and avoid public gatherings and events
  • Avoid touching your face
  • Avoid close contact with anyone who has fever cough or cold
  • Avoid using the public transport as much as possible


Download the list of Do’s & Don’ts here.

Click here to know all about Coronavirus (FAQs)



State-wise Helpline Numbers & Websites




Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals

Uttar Pradesh

Official WebsiteTREATMENT FACILITY Covid TestingCovid Isolation Govt/PVT Hospitals


GHAZIABAD covid-19


KANPUR covid-19

GB Nagar

GB NAGAR covid-19


PRAYAGRAJ covid-19


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT HospitalsTeleconsultingDistrict Wise Helpline Number


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals


Official Website

West Bengal

Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt HospitalsCovid Isolation PVT HospitalsHotels for self Quarantine


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals


Official WebsiteCovid TestingCovid Isolation Govt/PVT Hospitals


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals


Official WebsiteCovid Testing


Official WebsiteFAQs / ProcessesCovid Testing


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT HospitalsHelpline Nos.


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals


Official WebsiteFAQs / ProcessesCovid Testing


Official WebsiteCovid TestingCovid Isolation Govt/PVT HospitalsCovid online e-OPD


Official WebsiteCovid TestingCovid Isolation Govt/PVT HospitalsCovid online e-OPDGeneral InformationGeneral ServicesFAQs

Madhya Pradesh

Official WebsiteGeneral Covid  Information


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals

Andhra Pradesh

Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals


Official WebsiteFAQs / ProcessesCovid TestingCovid Isolation Govt/PVT Hospitals
Hospitalization, Claims and Expenses

Covid-19 Hospitalization Guidelines

Hospitalization, Claims and Expenses

COVID Pre Hospitalization Checklist

  • If you stay in an apartment or in a residential complex, inform your President/secretary or other designated coordinator.

  • If you have insurance, get all the documents ready (Family members are not allowed to accompany patients).

  • Keep your prescriptions and medical files ready.

  • Pack your belongings for 14 days. Don’t forget to pack your daily medications, if any, and other items such as dry fruits etc.

  • Ensure you have taken your credit card, cheque book, banking details etc. for the payments at the Hospital.

  • Note down the name and phone number of your primary contacts in the last 7 days. If you had visited any public place like shops, office, parties, gatherings etc. list it down along with date and time. Keep this list ready to hand over to the hospital.

  • Ensure you have packed your mobile charger, cable, power bank, laptop.

  • If your household help, cook or driver are primary contacts, ensure that your family members inform them immediately.

  • In case there are changes in the Hospital or CCC after you leave your home, please call and inform your family members.

Download the checklist here.

Precautions to be taken until arrival of ambulance for COVID-19+ve Cases

  • Monitor your body temperature every 4 hours.
  • If you have a Pulse Oximeter, monitor the Oxygen concentration levels every 4 hours. If your Oxygen level is less than 95%, call the emergency COVID ambulance. You need emergency attention.
  • Do salt water gargling every 3 hours.
  • Eat healthy food and ensure you are well hydrated.
  • Isolate and stay away from your family members.
  • Try and organise a few N95 masks and wear them.
  • If you feel like freshening up, please do so, ensuring that the safety of the others around you is
    not compromised.
  • In case of breathing discomfort or health issues, call your local emergency COVID helpline.
  • Stay calm and rest till your bed has been confirmed or in cases of confirmation, until your ambulance arrives.

Download the checklist of precautions here.

Important Points Regarding COVID-19 Hospitalization

  • COVID-19 test reports & Aadhar card copy must be kept handy when getting touch with the Medi Assist helpline team, as it is required to seek admission to the hospital for a COVID-19 case.
  • Turnaround time for a response to get admission in a hospital will be based on the requirement and external conditions. It could range from 2-6 hours.
  • In the case of a new admission or a request for change of bed/hospital, the Medi Assist team will work with the associate to get a confirmation as quickly as possible.
  • Preference will be given to senior citizens at hospitals considering the current situation.
  • Certain hospitals may prefer immediate payments and may not support cashless hospitalisations during this time. In this case, a reimbursement claim can be made at a later stage by the employee. Or, allow the Medi Assist team to look for another network hospital with a cashless facility.
  • Shifting of patients from Government to Private hospitals is regulated and It is under discretion of local governing authorities.
  • All Standalone tests for COVID-19 positive are payable with a valid doctor’s prescription within 30 days from pre or post hospitalization claims.

Download the document here.

Online medical consultation!

Online medical consultation – why is it relevant

Online medical consultation!

Many people are opting for online medical consultation in the backdrop of the COVID-19 pandemic. They feel it is a safer option than visiting a doctor in person, especially for minor health problems that do not require immediate intervention. 

Moreover, there are numerous platforms that facilitate digital consultations and they are easily accessible by anyone with a phone or a computer and an internet connection. 

Online medical consultations have become very popular among the urban populace in the country. These are people who are hard-pressed for time and are unwilling to travel long distances for an appointment with their doctor. So, they have embraced it as a practical solution. 

What are the benefits of an online medical consultation?


Geography doesn’t matter

Does your trip to the doctor eat up a big chunk of your time? With an online medical consultation, distance is not an issue. You can use an online consultation app for doctors to consult with a doctor who could be in a different city or a state.

Do it at your own time

No more taking leave from work for a doctor’s appointment. With online consultations, you can schedule them as per your convenience. 

Moreover, there are no long queues of patients waiting for their appointment like it would be in a clinic. In here, you are the doctor’s sole focus.

Get prompt medical attention

Other than a medical emergency, you can turn to online medical consultations when you need prompt medical attention. If visiting a doctor takes up valuable time then you can use an online consultation to get an immediate response to your problem.

Privacy guaranteed 

Some people find it difficult to let others know about their health condition. They are hesitant about visiting a doctor because in a clinic, they feel that others may learn of their illness.

This is not the case with an online medical consultation. There are no receptions and waiting areas where you have to come face to face with other people. So, you can seek answers while maintaining your privacy.

Reduced costs

Travelling to a doctor’s clinic or a hospital for a consultation entails fuel expenses or cab costs. Talking to a doctor online allows you to save on these expenses.

Online storage of your medical history

 The apps that offer online consultation facilities also back up your medical history. This means you don’t have to rummage for old prescriptions during a consultation. In just a click of a button, all your medical history will be at your fingertips.

Getting a second opinion has never been easier

Many people don’t opt for a second opinion because of the inconveniences of a doctor’s visit, like transportation, play on their minds. This is where online consultations can be of big help as these inconveniences don’t apply to them.


Tips to make your online medical consultation effective

  • You start with an internet connection check. Ensure that it’s stable and you are in a quiet room.
  • Prepare a summary of your condition beforehand, so that you can answer the doctor’s questions promptly. 
  • Position your camera well so that your face and shoulders are visible.
  • Ensure there is no background noise.
  • Don’t let overhead lights cast a shadow on your face during the call.
  • Have your medical history at hand.



With more advances in technology, online medical consultations are poised to become big. If social distancing becomes the new norm, so will online medical consultations. 

Need medical advice? Get in touch with a trusted specialist doctor online, from the comfort of your home, on MediBuddy.