Cashless Hospitalization with eCashless

Medi Assist India Revolutionizes Cashless Hospitalization with eCashless

Cashless Hospitalization with eCashless

Medi Assist launches eCashless, a feature on their MediBuddy mobile app that allows members to plan a cashless hospitalization from the comfort of their homes before being admitted to hospital. Instead of queuing up at the hospitals, preauthorization request can be raised in just a few clicks. Member receives a secure passcode on the mobile app, straightaway walk into the hospital and presents the secure passcode along with a valid photo ID proof.

With the launch of eCashless, both the patient and the hospital are able to plan the hospitalization comfortably and well in advance. This marks one more step to improve our customer experience at the time of hospitalization.


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The world is discovering  eCashless . Click the link below to read more:

avail cashless hospitalization

eCashless- A convenient way to avail cashless hospitalization!


Consider how you plan a vacation today. You don’t wait for hours at the travel agent’s desk; you don’t stand in the queue for your train or air tickets; you simply use your smartphone and plan your vacation online. The simplicity of booking and scheduling makes the holiday even more enjoyable.

Now consider how you plan a hospitalization in the family. After consultation with your doctor, you walk into the hospital on the finalized date of admission for the procedure. You join the long queue at the insurance desk to apply for a preauthorization. And while you’re away there, your family waits anxiously for you at the ward. “Why doesn’t someone think of a better way to get this done more efficiently?” you think to yourself.

We did! Presenting eCashless from Medi Assist, a whole new way of experiencing cashless hospitalization. eCashless gives you the power to get a provisional preauthorization even before you walk into the hospital. Here’s how it works:

  1. You opt for an eCashless using your MediBuddy mobile app and enter basic details about the treatment.
  2. Medi Assist sends your request to your chosen network hospital.
  3. The hospital provides an early estimate for the treatment and forwards your request to Medi Assist.
  4. Medi Assist releases a provisional preauthorization to the hospital. Simultaneously, you receive a secure passcode for your request.
  5. On the date of admission, you walk into the hospital and show your secure passcode at the insurance desk.
  6. The hospital “unlocks” your provisional approval with your passcode and instantly hands over the preauthorization.

The result, no waiting, no queues, no last-minute decision making and much lesser anxiety. What more, a planned hospitalization with Medi Assist also helps you reduce your out of pocket expense by opting for preferred discounted tariffs.

So the next time you’re planning a hospitalization, don’t do it the traditional way – make it eCashless, make it really, really easy.

Network Hospital Search: It’s as simple as a map with you at the centre!

You’ve heard about this fancy new restaurant and want to find out where it is located. So you pick up your smartphone, open Maps, enter the name of the restaurant and locate it on the map.

If finding a restaurant can be so easy, why not network hospitals? After all, the urgency associated with finding a hospital is far greater than that associated with locating a place for leisure activity.

And so, we decided to transform the way Medi Assist members find and locate network hospitals – using just your location and your maps. Here’s how:

1. Open your MediBuddy app. (Don’t have it yet? Get it today from your app store today). But just in case, you can also visit and click the Hospitals tile.


2. Set your location, either your current location or change the location as necessary.

3. Choose your insurer so you see only those hospitals that are in your insurer network. (This is important because cashless hospitalization is available only at network hospitals.

4. Voila, you can see all your network hospitals! You can also change the search radius to increase your search area.


Not only do you get the location of the hospital along with all their contact details, you also have a clear visual indication of the route. Really, really simple, isn’t it? Try it and let us know what you think.